My husband has been a resident for the past year, and I couldn’t be more pleased with the care he’s received. The nurses and care staff are helpful, friendly and attentive to his needs, as well as mine. Any concerns or questions we’ve had have been answered and resolved quickly to our satisfaction. The office staff is exceptional. They’re all so friendly and really work to accommodate our requests. The goal of the therapist is for the resident to return home if they so desire and they all work really hard to achieve that goal. Everyone makes sure the family is updated quickly on any changes or issues that might arise.
The facility is always clean, neat and fresh. Housekeeping keeps the rooms neat and tidy for the residents and family members. The facility has recently undergone a massive renovation which has brightened the entire facility. It feels warm and inviting and you’re always met with a smile when you enter the front door. Finding a facility to entrust your family member is a huge task and we consider ourselves lucky to have found Chateau Terrebonne Rehab & Retirement.